Responsible Gambling means
protecting your enjoyment
Gambling is meant for entertainment, and we are committed to making sure you can enjoy it safely. We provide self-control tools, spending limits, and 24-hour support to maintain a safe playing environment.
678pet's Commitment
At 678pet, we see gambling as entertainment and fun, and we hold that as a core principle. We believe every player on our platform deserves a safe and enjoyable experience. Gambling is not a way to solve life's financial problems — we understand that, and we work to help players stay in control.
Responsible gambling means setting limits, staying aware of how you play, and seeking help without delay when gambling starts affecting your life. Use the tools we provide to stay in control.
Note: Gambling should be a form of entertainment and should not be relied on as a way to make money. We are committed to protecting the financial wellbeing and mental health of our players.
Warning signs that gambling may be a problem
If you notice any of the following signs in yourself or someone close to you, contact us without delay.
Chasing losses
If you keep gambling and spending more money hoping to win back what you have lost, that is a key sign of problem gambling.
Losing track of time while gambling
If hours pass without you noticing while you play, and gambling is taking priority over your daily life, that is something to take seriously.
Feeling low after a bad session
If you feel angry, depressed, or restless on days when gambling does not go well, gambling may be moving toward an emotional dependency.
Hiding gambling from family
If you are afraid to tell your family or friends that you gamble, that fear is a sign there are deeper concerns behind your gambling.
Gambling while in debt
Borrowing money to gamble when you have no funds left invites financial problems and makes life difficulties worse.
Trying to stop but unable to
If you want to stop gambling but cannot control yourself, it is time to seek outside help.
Self- Control Tools
You can manage your own gambling using the tools we provide. Contact our customer support team to use any of these tools.
Deposit Limit
Set a maximum amount you can deposit daily, weekly, or monthly. Once the limit is set it takes effect immediately and you will not be able to deposit beyond that amount.
Time-Out
When you want to take a temporary break from gambling, choose a period between 1 and 30 days. During that period your account access will be blocked so you can step away from gambling for a while.
Self-Exclusion
If you want to stop gambling for a longer period, you can request self-exclusion. You can choose from 6 months to one year or longer, and your account will only be reopened once that period has ended.
Gambling History
You can review your gambling history, deposit records, and withdrawal records. It is a useful tool for reflecting on your own gambling patterns.
Loss Limit
Set a maximum amount you are comfortable losing in advance. This tool helps protect you from serious financial harm.
24-Hour Support Available
If you have any concerns about your gambling, you can speak openly with our customer support team in Burmese via Live Chat at any time.
Only players aged 21 and above may access and play
The 678pet platform strictly requires that only those aged 21 and above may access and play. This rule is in place to protect young people and to ensure gambling is enjoyed responsibly.
If we find that someone underage has gained access, we will act immediately. If you believe this may be happening, you can report it to our customer support team via Live Chat at any time, 24 hours a day.
Practical tips for safer play
- 01 Treat gambling as entertainment only, not as a way to make money. Only play with amounts you can afford to lose.
- 02 Set a spending budget before you start playing and stop immediately if you reach that limit. You can use the deposit limit tool to help.
- 03 Limit your playing time — if you lose track of the hours while playing, use the Time-Out tool.
- 04 Avoid gambling when you are in a bad state of mind — playing while angry, sad, or under stress tends to do more harm than good.
- 05 Do not expect gambling to guarantee money — wins and losses are both part of gambling, and the chance of losing is always there.
- 06 Make time for hobbies and activities unrelated to gambling, and for spending time with family — gambling is only healthy entertainment when life stays balanced.
- 07 Prevent children or underage individuals from accessing your account — gambling is not for them, so only you should log in to your account.
How to get help
Do not face a gambling problem alone — we are here for you around the clock.
Live Chat — 24 Hours
Our Burmese-language customer support team is available 24 hours a day, 7 days a week. You can speak openly about gambling problems and request limits or exclusion at any time.
Email Support
You can send privacy requests and restriction requests to [email protected] via email, and we will handle them carefully.
Start taking control today
You can set a limit, check your gaming history, or talk to our customer care team today. If you have questions, check the FAQ section.